Shipments and returns

Your pack shipment

Packages are generally dispatched within 2 days after receipt of payment and are shipped via Colissimo for France and DHL for international.

Whichever shipment choice you make, we will provide you with a link to track your package online.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment.

We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them.

Special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.

 

To help you in your choice of the products most adapted to your needs, our Service Council-Before Sale is at your disposal:
By Telephone:  +33 9 53 23 63 65 (Price of a local call)  Monday at Friday, 9:00 with 18:00, except bank holidays.

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